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PRIVACY

Keeping your data safe


Your privacy is important to us, so VennPrimary Care Network, a company based in the GB, has created the following Privacy Policy ("Policy") to let you know what information we collect when you visit our Site https://www.vennpcn.nhs.uk ("Site"), why we collect it and how we use it.The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using our Site.

When this Policy mentions "We", "Us," and "Our" it refers to Venn Primary Care Network and its subsidiaries and affiliates. This Privacy Policy is governed by our Terms of Services. For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us.

1. INFORMATION WE COLLECT FROM YOU
We collect the information You provide to us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allow us to comply with our legal obligations. Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email, Name, Surname, Phone, Address.

2. INFORMATION WE COLLECT AUTOMATICALLY
When you use our Site or contact us directly we may collect information, including your personal information, about the way you act in our Site, the services You use and how You use them.  This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.Log data and Device information. We automatically collect log data and device information when you access and use the Site, even if you have not created an Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, Browser type, Internet service provider (ISP), Referring/exit pages, Operating system, Date/time stamp. Tracking technologies and Cookies. We use Cookies, Tags, Device ID, Phone model. We also automatically collect information about device’s operating system, .Usage information. We use a tool called "Google Analytics" to collect information about your interactions with the Site (what pages you visit, such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Site. In consequence, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information please visit Google.

3. THE WAY WE USE YOUR INFORMATION
We process your information adhering to the general data processing principles. We may use the information we collect through our Site for a number of reasons, including to: to improve services to comply with applicable laws to request feedback to provide support to create statistics and analyze market to identify user We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.

4. COOKIES
Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information. Please check our Cookie Policy to find more information about cookies we use. You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website http://www.allaboutcookies.org/.

5. INFORMATION FROM MINORS
This site and our Services are not intended for or directed to persons under the age of 18. We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our Site or Services. We will delete any information we discover is collected from a minor. Please contact us using the contact details below if you believe we might have information about a minor.

6. SENSITIVE INFORMATION
We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation. Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe it might contain sensitive data

7. THIRD PARTY LINKS
Our Site may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices.

8. RETENTION
We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements. We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.

9. SECURITY
We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks. Regardless of the measures and efforts taken by us, the transmission of information via internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information. We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm. If you have any questions regarding the security of our Site or Services, you are welcome to contact us.

10. YOUR RIGHTS
You are entitled to a range of rights regarding the protection of your personal information. Those rights are:

The right to access the information we have about you. If you wish to access your personal information that we collect, you can do so at any time by contacting us using the contact details provided below. The right to rectify inaccurate information about you. You can correct, update or request deletion of your personal information by contacting us using the contact details provided below.

The right to object the processing. When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing prior to the withdrawal of your consent. The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in your country of residence in the event where your rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first. The right to erase any data concerning you. You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.

11. APPLICATION OF POLICY
Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our Site or Services.

12. AMENDMENTS
Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).

13. ACCEPTANCE OF THIS POLICY
We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 12. Continued use of this Site implies acceptance of the revised Policy.

14. FURTHER INFORMATION
If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at Venn Primary Care Network,


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Bransholme Surgery

Bransholme Health Centre
Goodhart Road
Hull
HU7 4DW

Tel: 01482 336100

Southcoates Surgery

225 Newbridge Road
HULL
HU9 2LR

Tel: 01482 335560

Field View Surgery

840 Beverley Road
Hull
HU6 7HP

Tel: 01482 853270city health practice website

The Orchard Centre

210 Orchard Road
HULL
HU6 9BX

Tel: 01482 303850

Elliott Chappell Health Centre

215 Hessle Road
HULL
HU3 4BB

Tel: 01482 303840

St Ives Close
Wawne Road
Sutton upon Hull
HU7 4PT

Tel: 01482 826457

The Quays

2nd Floor
Wilberforce Health Centre
6-10 Story Street
HULL
HU1 3SA

Tel:01482 335335

Riverside Medical Centre

The Octagon
Walker Street
HULL
HU3 2RA

Tel: 01482 335335

East Park Practice

2nd Floor
Wilberforce Health Centre
6-10 Story Street
HULL
HU1 3SA

01482 335335